SHOPPING INFORMATION
Yes. While we purchase and sell a substantial portion of our bedroom, dining sets, upholstery in groups, you can always inquire about the price of an individual piece
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We are a sales floor, not a showroom. We sell off the floor every week and are continually refreshing the items in the store.
We have many items in stock in our on-site warehouse and we have other items that can be here in as little as a week.
Your Sales Associate can answer your questions.
Yes we do. You can choose your fabric from some of America’s biggest names like Broyhill, Paula Deen, Rachael Ray, England, Kincaid, Best, Lane & others.
You can browse through our website and create your own sofa.
You can also special order most anything on the website that is not in the store.
Look for the Design Center when you enter the store.
We have sales staff trained to help you with your specific needs.
Not necessarily. On sofas, it might be a little more, but you get to pick the fabric and color that works just for you.
Special Order and Catalog Orders require a 50% down payment and cannot be canceled or refunded.
The time to allow to have furniture made varies with each manufacturer, please ask what the estimated time of arrival will be for your
PAYMENT INFORMATION
To be able to offer our customers the best values in furniture for their home while keeping our prices low every weekend, we have a limited return policy.
With this policy, we strive to satisfy all of our customers, be fair, and continue to offer the very best in value.
Any returns, exchanges or credits are subject to the following guidelines:
Customer is responsible for Visual Inspection of cosmetic and surface areas upon pick up or delivery of merchandise.
Any concealed damage or defect must be reported to the store within 24 hours of pickup or delivery. We reserve the option to first repair or replace.
Manufacturer’s Warranty does not cover transportation fees of any merchandise that requires servicing.
No returns on mattresses, mattress protectors, bed pillows & pillow protectors.
No returns or warranties on “As Is”, “Final Sale” and Clearance Center Items.
No refunds on protection plans.
In the event of a re-select or exchange the furniture must be in the original packaging or box and will be inspected for damage or evidence of use. All re-selects and exchanges are subject to inspection and restocking fee (minimum of 20% up to 50%) for touch up, repair, cleaning, administrative , storage fee or other fees and or charges to be determined by seller. This would include merchandise that does not fit, customer preference, rugs and accessories
Delivery fees will not be refunded, and a re-delivery fee will apply for exchanges.
Contact our Customer Service Representative for more information
Refunds will be made by the same method as original payment with the exception of cash deposits, which will be refunded by check.
No cash refunds.
Deposits made by check will be refunded by check 10 days after receipt of original check.
Refunds made on bankcards will be credited to the account used at the time of purchase.
Our products come with a full manufacturer’s warranty.
Manufacturer’s warranties vary; please contact Customer Service for more details on your furniture purchase.
This excludes clearance center and “AS IS” merchandise.
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All Prices are “Take With, Customer Assembly Required”.
Purchases must be picked up or delivered within 7 days.
Delivery can be arranged through an independent delivery service for an additional fee.
Interest-free financing available.
No refunds. Limited returns policy.
No cancellations, returns or refunds on Lay-A-Way plans. See store for more details.
American Express, Discover, Master Card, Visa, Debit Card, Check & Cash.
We offer several convenient no-interest financing options to qualifying individuals and with minimum purchase requirements.
We offer payment plans that can help you rebuild your credit.
We also offer No Credit Needed financing plans.
Plus we have Layaway! With plans from 2 months to 12 months, you can lay your furniture away and pay absolutely no interest.
See Financing Info or contact our store for all the details.
In order to extend the protection of your furniture for five full years, we offer the peace of mind of a 5-Year Protection Plan that can be purchased for as low as $49.95.
See the store for more details of the plan and the products that are covered.
PICK-UP & DELIVERY
If you decide to pick up your furniture, you aren’t paying for any hidden expenses or additional overhead and there’s never a charge for customer pick up.
You can take your furniture home the day you purchase it. Just pull around to the warehouse doors and you’re off in just a few minutes.
If you are coming back to pick it up later, just make a quick appointment with 24 hours notice so we can notify the warehouse that you are coming.
Our Pickup hours are the same as our Store hours, except that the warehouse is closed for lunch between 2pm-3pm. No Customer Pickup between 2pm-3pm.
Tuesday – Saturday 10am – 6pm
Sunday – Closed to be with family
Yes you can! While we don’t do deliveries ourselves, we recommend an independent furniture delivery service that will pick up your purchase from our docks, assembly, inspect, carefully wrap and deliver your furniture to your home for a reasonable fee.
You can make arrangements and schedule the day of your delivery while you are in the store.
Please call customer service at the store.
The customer service representative can assist you in setting up an exchange.
If your purchase was delivered, the delivery charge is non-refundable, so please measure before you buy.
While we do not pick up and dispose of your old furniture we can recommend several local charities that may pick up your old furniture.
Please ask for information when you’re in the store.
For other disposal needs, you may contact your trash hauler.
See Delivery Options for more information
Items that are picked up at the store will either come in the carton and require customer assembly or may come off the floor already assembled.
If you need an item assembled, that can be arranged for a small additional charge.
If you have items delivered, the delivery fee includes assembly and setup.
Beds: including bunk beds, master beds and youth beds
Tables, Chairs and Barstools
Attaching china hutch to buffet
Attaching mirror to dresser (they will not hang a mirror on your wall)
Assembling bookcases and entertainment systems (they will not set up your electronics)
Conditions of Sale